Terms and Conditions

Mart & Emma

Tours & Travel




Terms and Conditions



RESERVATIONS: A deposit of 25 percent is required at the time of booking and the balance 1 week before the tour begins.


PRICE: In the price everything is included: All trips, experiences, accommodation, food, transport, fuel, driverguide, payment to the locals, chimpanzee trekking, chimp walk in the forest etc.

NOT INCLUDED: Personal insurance, drinks, extra tips to the locals and guides, also Flights, cigars and any other of personal nature like laundry etc.


CANCELLATION: Any monies paid will be refunded less the cost of cancellation fees levied by the hotels, food purchases and any other relevant expenses.


TRANSPORTATION: Cars, minibuses, land-cruisers, coaches or trucks will be provided depending on the route and the number of participants. Right is reserved to employ the services of sub-contractors. English speaking driver/guides are provided.


ACCOMMODATION: Based on two persons sharing a double room/tent unless otherwise stated.

Where possible rooms with private baths are provided. Single rooms are available at an additional cost but cannot be guaranteed.

Hotels/lodges/bandas/are named as an indication of category and rooms can be reserved at similar hotels/bandas/lodges.


ALTERATION TO TOURS: The company reserves the right to alter the arrangement or cancel the operation of a schedule tour should conditions so necessitate .It also reserves the right to decline to accept or retain any person as a member of any tour at any time, in which case an agreed amount will be non-refundable

Prices a based on tariffs and other costs prevailing at the time of printing and are subject to change without notice.


LIABILITY: The company and its agents act only as agents for the passenger in all matters relating to hotels/bandas/lodges accommodation, tours, transport, etc. and shall not be liable for injury, delays, loss or damage in any manner.

The company’s liability to passengers carrying its own vehicle is governed by the laws of the country in which the tour takes place and no other country. All claims are subject to the jurisdiction of the courts of the country in which the action arise. The country reserves the right to employ sub-contractors for all or part of the services.


NOTE: All expeditions involve an element of personal risk and at all times can be of a hazardous nature. Expedition members must accept the risk, we are not liable for any loss, damage, injury, expense, delay, or inconveniences caused to you or your baggage as a result, whether directly or indirectly, or any matter of whatever nature which is outside our control. All participants are advised to take out an insurance policy to cover personal accidents and medicinal expense.


Plot 127, Albert Cook Road

P.O. Box 23790

Kampala, Uganda




Emmanuel: +256 772 414866

Martin: +256 78 2032117

Email: info@martemma.com

Copyright @ All Rights Reserved